(v24) Change Passwords

Change Passwords

Note: Only users who are members of the Administrators group or the Supervisors group, or belong to a group that includes the Administer Users privilege can change an existing user's password or require them to change their password the next time they log in.

Change or Reset a Password

1. Log in as user who has been assigned to a group with user management privileges.

2. Select Users and Groups from the UI menu. A work area opens you can use to add and manage users. Select the Users tab if both the Users and Groups tabs are visible.

3. Select the user from the list of users whose password you want to reset. The account details for that user appear on the right side of the page.

4. On the Info tab, select Change Password.

5. Type the new password in the Password and Confirm Password boxes.

   Note: Optionally, change the Require password change switch from the default No to Yes. If you change this to Yes, the user is prompted (and forced) to change their password when they next attempt to log in.

6. Select Save to save your changes.

7. The next time the user logs in, they can use the new password you set. They are prompted to change this password if Require password change was set to Yes.